Day-wise SLA Report
Total Documents
1,06,982
All documents in periodWithin SLA
73,134
? 24 hoursExceeded SLA
33,848
> 24 hoursCompliance
68.36%
Overall rateAvg Processing Time
20.46 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Dec 31, 2025 (Wed) | 70 | 0.16 | 38.14 | 5.29 | 69 | 1 | 98.57% |
| Jan 01, 2026 (Thu) | 946 | 0.03 | 28.57 | 3.04 | 945 | 1 | 99.89% |
| Jan 02, 2026 (Fri) | 4,212 | -1,110.54 | 61.52 | 9.16 | 3,433 | 779 | 81.51% |
| Jan 03, 2026 (Sat) | 1,629 | 0.05 | 44.35 | 22.26 | 1,095 | 534 | 67.22% |
| Jan 04, 2026 (Sun) | 878 | 0.02 | 30.32 | 8.81 | 870 | 8 | 99.09% |
| Jan 05, 2026 (Mon) | 4,663 | 0.02 | 103.33 | 18.51 | 3,542 | 1,121 | 75.96% |
| Jan 06, 2026 (Tue) | 5,534 | 0.01 | 83.29 | 26.77 | 2,664 | 2,870 | 48.14% |
| Jan 07, 2026 (Wed) | 5,883 | 0.01 | 111.69 | 27.47 | 2,179 | 3,704 | 37.04% |
| Jan 08, 2026 (Thu) | 5,474 | 0.05 | 75.20 | 24.36 | 2,758 | 2,716 | 50.38% |
| Jan 09, 2026 (Fri) | 6,018 | 0.01 | 72.32 | 25.80 | 3,334 | 2,684 | 55.40% |
| Jan 10, 2026 (Sat) | 1,019 | 0.07 | 47.42 | 22.89 | 555 | 464 | 54.47% |
| Jan 11, 2026 (Sun) | 783 | -474.21 | 23.36 | 6.94 | 783 | 0 | 100.00% |
| Jan 12, 2026 (Mon) | 3,996 | -58.01 | 86.74 | 16.18 | 3,199 | 797 | 80.06% |
| Jan 13, 2026 (Tue) | 4,652 | -57.02 | 71.87 | 19.97 | 3,035 | 1,617 | 65.24% |
| Jan 14, 2026 (Wed) | 4,777 | -127.55 | 94.72 | 19.34 | 3,510 | 1,267 | 73.48% |
| Jan 15, 2026 (Thu) | 5,549 | 0.00 | 128.86 | 20.18 | 4,472 | 1,077 | 80.59% |
| Jan 16, 2026 (Fri) | 5,763 | 0.02 | 66.89 | 24.11 | 3,642 | 2,121 | 63.20% |
| Jan 17, 2026 (Sat) | 815 | 0.00 | 48.49 | 24.51 | 453 | 362 | 55.58% |
| Jan 18, 2026 (Sun) | 769 | -52.71 | 30.62 | 9.14 | 767 | 2 | 99.74% |
| Jan 19, 2026 (Mon) | 3,007 | -121.58 | 99.46 | 11.99 | 2,752 | 255 | 91.52% |
| Jan 20, 2026 (Tue) | 3,765 | -145.29 | 75.70 | 15.27 | 3,206 | 559 | 85.15% |
| Jan 21, 2026 (Wed) | 4,939 | 0.04 | 92.15 | 22.49 | 3,059 | 1,880 | 61.94% |
| Jan 22, 2026 (Thu) | 6,539 | 0.01 | 72.11 | 25.05 | 3,289 | 3,250 | 50.30% |
| Jan 23, 2026 (Fri) | 4,986 | 0.02 | 70.35 | 29.93 | 2,132 | 2,854 | 42.76% |
| Jan 24, 2026 (Sat) | 490 | 0.03 | 45.13 | 20.88 | 288 | 202 | 58.78% |
| Jan 25, 2026 (Sun) | 338 | 0.04 | 51.59 | 13.91 | 326 | 12 | 96.45% |
| Jan 26, 2026 (Mon) | 2,763 | 0.01 | 81.92 | 15.05 | 2,645 | 118 | 95.73% |
| Jan 27, 2026 (Tue) | 2,937 | 0.00 | 78.40 | 18.11 | 2,618 | 319 | 89.14% |
| Jan 28, 2026 (Wed) | 3,212 | 0.03 | 50.83 | 14.58 | 3,132 | 80 | 97.51% |
| Jan 29, 2026 (Thu) | 4,011 | -1,362.70 | 46.25 | 13.08 | 3,750 | 261 | 93.49% |
| Jan 30, 2026 (Fri) | 5,485 | -21.46 | 62.73 | 20.11 | 4,108 | 1,377 | 74.90% |