Day-wise SLA Report
Total Documents
76,628
All documents in periodWithin SLA
58,465
? 24 hoursExceeded SLA
18,163
> 24 hoursCompliance
76.30%
Overall rateAvg Processing Time
17.04 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Nov 30, 2025 (Sun) | 86 | 0.87 | 35.00 | 7.31 | 85 | 1 | 98.84% |
| Dec 01, 2025 (Mon) | 3,206 | -321.94 | 68.17 | 16.15 | 2,617 | 589 | 81.63% |
| Dec 02, 2025 (Tue) | 3,861 | 0.03 | 82.63 | 28.07 | 1,236 | 2,625 | 32.01% |
| Dec 03, 2025 (Wed) | 4,521 | 0.04 | 99.98 | 25.39 | 1,669 | 2,852 | 36.92% |
| Dec 04, 2025 (Thu) | 4,039 | 0.04 | 68.28 | 24.93 | 1,081 | 2,958 | 26.76% |
| Dec 05, 2025 (Fri) | 4,270 | -434.42 | 65.92 | 22.72 | 3,251 | 1,019 | 76.14% |
| Dec 06, 2025 (Sat) | 989 | -396.33 | 49.23 | 25.83 | 415 | 574 | 41.96% |
| Dec 07, 2025 (Sun) | 389 | 0.03 | 28.98 | 8.76 | 387 | 2 | 99.49% |
| Dec 08, 2025 (Mon) | 2,177 | -20,451.96 | 118.80 | 6.19 | 1,879 | 298 | 86.31% |
| Dec 09, 2025 (Tue) | 2,794 | 0.00 | 79.99 | 20.22 | 2,103 | 691 | 75.27% |
| Dec 10, 2025 (Wed) | 3,146 | 0.02 | 59.96 | 15.76 | 2,519 | 627 | 80.07% |
| Dec 11, 2025 (Thu) | 4,146 | 0.01 | 70.25 | 14.80 | 3,559 | 587 | 85.84% |
| Dec 12, 2025 (Fri) | 3,861 | 0.01 | 70.93 | 14.64 | 3,330 | 531 | 86.25% |
| Dec 13, 2025 (Sat) | 962 | 0.04 | 44.45 | 25.82 | 446 | 516 | 46.36% |
| Dec 14, 2025 (Sun) | 259 | 0.04 | 23.52 | 13.06 | 259 | 0 | 100.00% |
| Dec 15, 2025 (Mon) | 2,269 | -237.86 | 68.84 | 10.46 | 2,213 | 56 | 97.53% |
| Dec 16, 2025 (Tue) | 2,973 | -3,939.72 | 68.59 | 18.07 | 2,505 | 468 | 84.26% |
| Dec 17, 2025 (Wed) | 3,050 | 0.03 | 69.87 | 15.13 | 2,567 | 483 | 84.16% |
| Dec 18, 2025 (Thu) | 3,816 | -725.22 | 73.45 | 13.48 | 3,288 | 528 | 86.16% |
| Dec 19, 2025 (Fri) | 4,339 | 0.01 | 67.34 | 18.68 | 3,320 | 1,019 | 76.52% |
| Dec 20, 2025 (Sat) | 749 | 0.03 | 48.95 | 26.57 | 268 | 481 | 35.78% |
| Dec 21, 2025 (Sun) | 233 | 0.03 | 21.13 | 9.42 | 233 | 0 | 100.00% |
| Dec 22, 2025 (Mon) | 3,199 | -83.37 | 70.62 | 16.55 | 2,592 | 607 | 81.03% |
| Dec 23, 2025 (Tue) | 3,532 | 0.03 | 47.53 | 14.34 | 3,435 | 97 | 97.25% |
| Dec 24, 2025 (Wed) | 3,292 | 0.01 | 27.10 | 10.19 | 3,243 | 49 | 98.51% |
| Dec 25, 2025 (Thu) | 328 | 0.05 | 66.38 | 2.46 | 327 | 1 | 99.70% |
| Dec 26, 2025 (Fri) | 514 | 0.04 | 50.73 | 7.71 | 468 | 46 | 91.05% |
| Dec 27, 2025 (Sat) | 1,555 | 0.04 | 47.49 | 16.80 | 1,354 | 201 | 87.07% |
| Dec 28, 2025 (Sun) | 347 | 0.04 | 31.63 | 7.32 | 346 | 1 | 99.71% |
| Dec 29, 2025 (Mon) | 2,421 | 0.00 | 47.54 | 14.82 | 2,340 | 81 | 96.65% |
| Dec 30, 2025 (Tue) | 2,843 | 0.02 | 74.85 | 11.28 | 2,812 | 31 | 98.91% |