Day-wise SLA Report
Total Documents
71,959
All documents in periodWithin SLA
61,159
? 24 hoursExceeded SLA
10,800
> 24 hoursCompliance
84.99%
Overall rateAvg Processing Time
15.62 hrs
Average turnaround
Showing 1 to 29 of 29 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Jan 31, 2026 (Sat) | 59 | 0.09 | 26.22 | 14.11 | 45 | 14 | 76.27% |
| Feb 01, 2026 (Sun) | 838 | 0.04 | 100.34 | 14.71 | 780 | 58 | 93.08% |
| Feb 02, 2026 (Mon) | 3,932 | 0.03 | 53.92 | 17.01 | 3,411 | 521 | 86.75% |
| Feb 03, 2026 (Tue) | 3,425 | -146.57 | 53.37 | 19.85 | 2,387 | 1,038 | 69.69% |
| Feb 04, 2026 (Wed) | 3,157 | 0.00 | 53.90 | 16.60 | 2,568 | 589 | 81.34% |
| Feb 05, 2026 (Thu) | 4,705 | 0.02 | 63.91 | 17.89 | 3,459 | 1,246 | 73.52% |
| Feb 06, 2026 (Fri) | 4,331 | 0.03 | 68.38 | 19.73 | 3,295 | 1,036 | 76.08% |
| Feb 07, 2026 (Sat) | 537 | 0.04 | 47.47 | 10.49 | 473 | 64 | 88.08% |
| Feb 08, 2026 (Sun) | 434 | 0.05 | 23.37 | 7.95 | 434 | 0 | 100.00% |
| Feb 09, 2026 (Mon) | 3,279 | 0.01 | 157.82 | 16.14 | 2,580 | 699 | 78.68% |
| Feb 10, 2026 (Tue) | 3,006 | -606.92 | 79.89 | 17.36 | 2,244 | 762 | 74.65% |
| Feb 11, 2026 (Wed) | 3,429 | 0.01 | 306.44 | 17.36 | 2,765 | 664 | 80.64% |
| Feb 12, 2026 (Thu) | 3,386 | 0.00 | 79.50 | 11.95 | 3,304 | 82 | 97.58% |
| Feb 13, 2026 (Fri) | 3,616 | 0.02 | 68.05 | 14.10 | 3,044 | 572 | 84.18% |
| Feb 14, 2026 (Sat) | 1,775 | 0.02 | 49.10 | 20.63 | 1,114 | 661 | 62.76% |
| Feb 15, 2026 (Sun) | 859 | 0.05 | 38.67 | 7.90 | 858 | 1 | 99.88% |
| Feb 16, 2026 (Mon) | 2,276 | 0.02 | 76.46 | 14.92 | 2,101 | 175 | 92.31% |
| Feb 17, 2026 (Tue) | 2,161 | 0.06 | 44.98 | 16.41 | 2,026 | 135 | 93.75% |
| Feb 18, 2026 (Wed) | 2,783 | 0.00 | 37.71 | 15.09 | 2,742 | 41 | 98.53% |
| Feb 19, 2026 (Thu) | 2,949 | 0.03 | 64.47 | 15.06 | 2,911 | 38 | 98.71% |
| Feb 20, 2026 (Fri) | 4,292 | 0.03 | 56.88 | 18.34 | 3,196 | 1,096 | 74.46% |
| Feb 21, 2026 (Sat) | 806 | 0.03 | 63.32 | 22.87 | 447 | 359 | 55.46% |
| Feb 22, 2026 (Sun) | 437 | 0.03 | 30.45 | 9.36 | 436 | 1 | 99.77% |
| Feb 23, 2026 (Mon) | 2,806 | 0.02 | 71.25 | 15.29 | 2,550 | 256 | 90.88% |
| Feb 24, 2026 (Tue) | 2,539 | 0.00 | 73.45 | 16.41 | 2,350 | 189 | 92.56% |
| Feb 25, 2026 (Wed) | 2,238 | 0.03 | 34.35 | 12.87 | 2,175 | 63 | 97.18% |
| Feb 26, 2026 (Thu) | 2,894 | 0.04 | 70.59 | 7.53 | 2,826 | 68 | 97.65% |
| Feb 27, 2026 (Fri) | 3,690 | 0.02 | 78.05 | 8.08 | 3,470 | 220 | 94.04% |
| Feb 28, 2026 (Sat) | 1,320 | 0.01 | 45.54 | 17.51 | 1,168 | 152 | 88.48% |