Day-wise SLA Report
Total Documents
80,589
All documents in periodWithin SLA
66,675
? 24 hoursExceeded SLA
13,914
> 24 hoursCompliance
82.73%
Overall rateAvg Processing Time
15.55 hrs
Average turnaround
Showing 1 to 31 of 32 days
| Date | Document Count | Min SLA (hrs) | Max SLA (hrs) | Average SLA (hrs) | Within SLA Count | Exceeded SLA Count | SLA Compliance |
|---|---|---|---|---|---|---|---|
| Feb 28, 2026 (Sat) | 70 | 0.04 | 28.48 | 5.84 | 68 | 2 | 97.14% |
| Mar 01, 2026 (Sun) | 882 | 0.03 | 22.74 | 7.12 | 882 | 0 | 100.00% |
| Mar 02, 2026 (Mon) | 3,040 | 0.03 | 72.39 | 12.39 | 2,954 | 86 | 97.17% |
| Mar 03, 2026 (Tue) | 3,245 | 0.00 | 95.44 | 16.03 | 2,682 | 563 | 82.65% |
| Mar 04, 2026 (Wed) | 3,171 | 0.01 | 51.35 | 15.42 | 2,879 | 292 | 90.79% |
| Mar 05, 2026 (Thu) | 4,401 | 0.02 | 74.34 | 14.28 | 3,975 | 426 | 90.32% |
| Mar 06, 2026 (Fri) | 4,951 | 0.03 | 68.59 | 19.76 | 3,305 | 1,646 | 66.75% |
| Mar 07, 2026 (Sat) | 1,223 | 0.07 | 48.57 | 21.22 | 785 | 438 | 64.19% |
| Mar 08, 2026 (Sun) | 456 | 0.04 | 27.94 | 8.70 | 454 | 2 | 99.56% |
| Mar 09, 2026 (Mon) | 2,500 | 0.03 | 96.18 | 14.02 | 2,360 | 140 | 94.40% |
| Mar 10, 2026 (Tue) | 3,355 | 0.03 | 122.47 | 19.86 | 2,374 | 981 | 70.76% |
| Mar 11, 2026 (Wed) | 2,873 | 0.01 | 65.81 | 18.53 | 1,958 | 915 | 68.15% |
| Mar 12, 2026 (Thu) | 3,438 | 0.01 | 69.72 | 15.86 | 3,041 | 397 | 88.45% |
| Mar 13, 2026 (Fri) | 4,812 | 0.04 | 65.71 | 15.40 | 4,228 | 584 | 87.86% |
| Mar 14, 2026 (Sat) | 877 | 0.04 | 48.53 | 24.59 | 537 | 340 | 61.23% |
| Mar 15, 2026 (Sun) | 637 | 0.04 | 24.19 | 10.34 | 635 | 2 | 99.69% |
| Mar 16, 2026 (Mon) | 2,612 | 0.02 | 71.52 | 15.64 | 2,409 | 203 | 92.23% |
| Mar 17, 2026 (Tue) | 2,340 | 0.05 | 46.76 | 12.84 | 2,244 | 96 | 95.90% |
| Mar 18, 2026 (Wed) | 3,178 | 0.01 | 67.76 | 13.09 | 2,966 | 212 | 93.33% |
| Mar 19, 2026 (Thu) | 3,225 | 0.00 | 67.44 | 14.37 | 3,141 | 84 | 97.40% |
| Mar 20, 2026 (Fri) | 3,998 | 0.03 | 63.87 | 21.88 | 2,714 | 1,284 | 67.88% |
| Mar 21, 2026 (Sat) | 1,295 | 0.03 | 76.63 | 25.94 | 676 | 619 | 52.20% |
| Mar 22, 2026 (Sun) | 322 | 0.03 | 23.12 | 8.87 | 322 | 0 | 100.00% |
| Mar 23, 2026 (Mon) | 1,982 | -1,183.27 | 98.50 | -15.51 | 1,959 | 23 | 98.84% |
| Mar 24, 2026 (Tue) | 2,409 | -1,997.42 | 80.83 | 9.07 | 2,335 | 74 | 96.93% |
| Mar 25, 2026 (Wed) | 2,492 | 0.03 | 51.17 | 9.45 | 2,444 | 48 | 98.07% |
| Mar 26, 2026 (Thu) | 4,548 | -18.91 | 62.38 | 12.44 | 4,283 | 265 | 94.17% |
| Mar 27, 2026 (Fri) | 4,474 | 0.03 | 61.52 | 19.99 | 3,189 | 1,285 | 71.28% |
| Mar 28, 2026 (Sat) | 872 | 0.03 | 44.18 | 18.51 | 637 | 235 | 73.05% |
| Mar 29, 2026 (Sun) | 290 | 0.02 | 25.90 | 4.53 | 289 | 1 | 99.66% |
| Mar 30, 2026 (Mon) | 2,822 | 0.01 | 105.74 | 20.18 | 1,941 | 881 | 68.78% |