Document-wise SLA Report - Pmt

Leave Management

My Leaves Apply for Leave Leave Calendar

Task Management

My Tasks My Kanban Tasks by Me View Tasks Create Task Time Logs

Product Backlog

View Backlog Backlog Kanban My Watchlist Add Item Discussions Milestones

Planning

On floor - statuswise Releases Status Transition

View Estimates Detailed Planning

Brainstorm Planning Resource Calendar Capacity Planning Burndown Chart

Issues

View Issues Issue Overview Report Issue My Issues

SLA

SLA Dashboard Volume Analysis Filetype-wise Analysis Clientwise Report Monthly SLA Density Day Hourly Info All Data Raw Data Upload Data Data Diagnostics

Tech Support

View Tickets Create Ticket New Tickets My Tickets Open Tickets Urgent Tickets

Reports

Project Status Report Weekly Status Report

Consumption Report Time Logs Report Resource Availability Release Calendar Release Report Status and Consumption

Tools

Translation Generator Share One Time Text

Settings

Users UI Roles Teams Clients Manage Holidays Checklist Templates Mail Subscriptions

Test Case Management

View Test Cases Create Test Case Bulk Create Active Test Cases My Test Cases Critical Test Cases Execution Dashboard

Requirement Management

View Requirements Create Requirement Bulk Create Draft Requirements Under Review Approved Requirements My Requirements Critical Requirements Traceability Matrix

Document-wise SLA Report

Back to Clientwise Report

Previous Month

January 2026 AA 2020 B.V.

Next Month

Total Documents

8

With complete SLA data

Within SLA

8

Processed within 24 hours

SLA Compliance

100.00%

Overall compliance rate

Avg Processing Time

1.28 hrs

Average turnaround time

Showing 1 to 8 of 8 documents

File ID	Client Name	Admin Name	Contact Name	Invoice Number	Doc Type	Coding Rule	Received Date	ICAP Completed Date	Processing Time (hrs)	Within SLA
06d5f73e-96ad-43dc-bd4c-583457ffae16	AA 2020 B.V.	Blond to-go B.V.			Miscellanies		Jan 02, 2026 03:51	Jan 02, 2026 04:41	0.84	Yes
3c630167-7f24-4709-9908-e1606e1fe18f	AA 2020 B.V.	Blond to-go B.V.			Miscellanies		Jan 02, 2026 03:51	Jan 02, 2026 05:00	1.14	Yes
2c044107-0363-4335-aaab-ba7315d779bd	AA 2020 B.V.	Blond to-go B.V.			Miscellanies		Jan 02, 2026 03:51	Jan 02, 2026 04:57	1.09	Yes
a0278d8e-e23b-47c5-a3d4-e0bb8fd612ed	AA 2020 B.V.	Blond to-go B.V.			Miscellanies		Jan 02, 2026 03:51	Jan 02, 2026 04:41	0.84	Yes
f20238cc-9244-43aa-934b-333c8223daf3	AA 2020 B.V.	Blond to-go B.V.	Lidl	28-12-202513:46	Purchase Book	Fixed coding	Jan 02, 2026 03:51	Jan 02, 2026 05:29	1.63	Yes
1c42f01a-eee8-4176-94ec-d31a21d2c731	AA 2020 B.V.	Blond to-go B.V.			Miscellanies		Jan 02, 2026 03:51	Jan 02, 2026 05:18	1.45	Yes
4bf19e45-3b0a-4ae1-93f9-4c3f10257de7	AA 2020 B.V.	Blond to-go B.V.	Lidl	23-12-202514:05	Purchase Book	Fixed coding	Jan 02, 2026 03:51	Jan 02, 2026 05:28	1.62	Yes
ae9df0f2-7d95-4297-99d7-3d640d3a2292	AA 2020 B.V.	Blond to-go B.V.	Lidl	19-12-2025	Purchase Book	Fixed coding	Jan 02, 2026 03:51	Jan 02, 2026 05:28	1.62	Yes