Document-wise SLA Report - Pmt

Leave Management

My Leaves Apply for Leave Leave Calendar

Task Management

My Tasks My Kanban Tasks by Me View Tasks Create Task Time Logs

Product Backlog

View Backlog Backlog Kanban My Watchlist Add Item Discussions Milestones

Planning

On floor - statuswise Releases Status Transition

View Estimates Detailed Planning

Brainstorm Planning Resource Calendar Capacity Planning Burndown Chart

Issues

View Issues Issue Overview Report Issue My Issues

SLA

SLA Dashboard Volume Analysis Filetype-wise Analysis Clientwise Report Monthly SLA Density Day Hourly Info All Data Raw Data Upload Data Data Diagnostics

Tech Support

View Tickets Create Ticket New Tickets My Tickets Open Tickets Urgent Tickets

Reports

Project Status Report Weekly Status Report

Consumption Report Time Logs Report Resource Availability Release Calendar Release Report Status and Consumption

Tools

Translation Generator Share One Time Text

Settings

Users UI Roles Teams Clients Manage Holidays Checklist Templates Mail Subscriptions

Test Case Management

View Test Cases Create Test Case Bulk Create Active Test Cases My Test Cases Critical Test Cases Execution Dashboard

Requirement Management

View Requirements Create Requirement Bulk Create Draft Requirements Under Review Approved Requirements My Requirements Critical Requirements Traceability Matrix

Document-wise SLA Report

Back to Clientwise Report

Previous Month

December 2025 Biont B.V.

Next Month

Total Documents

8

With complete SLA data

Within SLA

7

Processed within 24 hours

SLA Compliance

87.50%

Overall compliance rate

Avg Processing Time

11.17 hrs

Average turnaround time

Showing 1 to 8 of 8 documents

File ID	Client Name	Admin Name	Contact Name	Invoice Number	Doc Type	Coding Rule	Received Date	ICAP Completed Date	Processing Time (hrs)	Within SLA
43091a7c-8398-4903-a843-52c1182bc950	Biont B.V.	Groen Gas Almere B.V.	Allianz	sp2355-1274-5	Purchase Book	Fixed coding	Dec 22, 2025 07:20	Dec 23, 2025 05:46	22.44	Yes
e3440087-6dee-4e20-b8b6-c2ff74bd2a26	Biont B.V.	Groen Gas Almere B.V.	Kenter b.v.	v25273788	Purchase Book	Fixed coding	Dec 12, 2025 06:52	Dec 12, 2025 08:44	1.87	Yes
a206a493-ea9d-4e8f-8e07-78518987d4f3	Biont B.V.	Groen Gas Almere B.V.	Fabiton b.v.	f25.2205	Purchase Book	Fixed coding	Dec 12, 2025 06:52	Dec 12, 2025 08:44	1.87	Yes
76286cd9-7439-4a14-b20b-d326d52d48d4	Biont B.V.	Groen Gas Almere B.V.			Miscellanies		Dec 12, 2025 06:52	Dec 12, 2025 08:44	1.87	Yes
2ed60a22-3a99-4185-9d61-e9f397c58f3d	Biont B.V.	Groen Gas Almere B.V.	Van Werven Afvalservice B.V.	r080838	Purchase Book	Fixed coding	Dec 11, 2025 04:25	Dec 11, 2025 09:15	4.84	Yes
821d4c88-8f17-464c-98bd-e3b404a879dd	Biont B.V.	Groen Gas Almere B.V.	Ekwadraat bv	v01251899	Purchase Book	Fixed coding	Dec 05, 2025 06:10	Dec 05, 2025 10:45	4.59	Yes
12590b65-8fa2-47f1-93e9-cba399a219b5	Biont B.V.	Groen Gas Almere B.V.	Westfalen gassen nederland bv	939002050	Purchase Book	Fixed coding	Dec 05, 2025 05:51	Dec 06, 2025 02:22	20.51	Yes
4c9d2cfe-a7d5-4c5f-bd02-18b3b76ab10c	Biont B.V.	Groen Gas Almere B.V.	Hpc holland	27614	Purchase Book	Fixed coding	Dec 04, 2025 05:17	Dec 05, 2025 12:39	31.37	No