Document-wise SLA Report


Previous Month

February 2026 Hotel Arena

Next Month
Total Documents

4

With complete SLA data
Within SLA

2

Processed within 24 hours
SLA Compliance

50.00%

Overall compliance rate
Avg Processing Time

23.90 hrs

Average turnaround time
Showing 1 to 4 of 4 documents
File ID Client Name Admin Name Contact Name Invoice Number Doc Type Coding Rule Received Date ICAP Completed Date Processing Time (hrs) Within SLA
b3ae11fb-9927-4024-9b17-13afbaa454e5 Hotel Arena Hotel Arena Duijvelaar pompen bv 2628371 Purchase Book Item coding Feb 03, 2026 04:36 Feb 04, 2026 05:44 25.13 No
4ecb2a22-90f7-4210-933e-16397dc32460 Hotel Arena Hotel Arena Duijvelaar pompen bv 2628214 Purchase Book Item coding Feb 03, 2026 04:36 Feb 04, 2026 03:18 22.69 Yes
e63b004f-28d3-4244-8479-d32a8888aafe Hotel Arena Hotel Arena Duijvelaar pompen bv 2627980 Purchase Book Item coding Feb 03, 2026 04:36 Feb 04, 2026 03:16 22.67 Yes
91b57f14-8e40-42e8-bc07-b8c3d23a6548 Hotel Arena Hotel Arena Duijvelaar pompen bv 2628107 Purchase Book Item coding Feb 03, 2026 04:36 Feb 04, 2026 05:43 25.12 No