Document-wise SLA Report
Total Documents
3
With complete SLA dataWithin SLA
1
Processed within 24 hoursSLA Compliance
33.33%
Overall compliance rateAvg Processing Time
34.46 hrs
Average turnaround time
Showing 1 to 3 of 3 documents
| File ID | Client Name | Admin Name | Contact Name | Invoice Number | Doc Type | Coding Rule | Received Date | ICAP Completed Date | Processing Time (hrs) | Within SLA |
|---|---|---|---|---|---|---|---|---|---|---|
| 279fd652-3379-4df7-955e-2ec67a2c7f14 | Hotel Arena | Hotel Arena | Boels Verhuur | 1026968511 | Purchase Book | Item coding | Mar 30, 2026 15:26 | Mar 31, 2026 10:03 | 18.60 | Yes |
| 39042894-dba9-41e5-881c-a232309616f1 | Hotel Arena | Hotel Arena | Temper BV | cn-2256 | Purchase Book | Item coding | Mar 20, 2026 04:30 | Mar 22, 2026 04:53 | 48.38 | No |
| afed9218-106c-4b0c-8bab-5c71f4adadbd | Hotel Arena | Hotel Arena | Temper BV | cn-2239 | Purchase Book | Item coding | Mar 03, 2026 11:08 | Mar 04, 2026 23:32 | 36.39 | No |