Document-wise SLA Report
Total Documents
2
With complete SLA dataWithin SLA
1
Processed within 24 hoursSLA Compliance
50.00%
Overall compliance rateAvg Processing Time
20.39 hrs
Average turnaround time
Showing 1 to 2 of 2 documents
| File ID | Client Name | Admin Name | Contact Name | Invoice Number | Doc Type | Coding Rule | Received Date | ICAP Completed Date | Processing Time (hrs) | Within SLA |
|---|---|---|---|---|---|---|---|---|---|---|
| 795f4c0c-aa45-466a-88ac-d882abba3eec | JL Traineeship | DeGroFi 587350 | Hofstede bikes b.v. | hof-401 | Miscellanies | Fixed coding | Mar 11, 2026 09:55 | Mar 12, 2026 12:19 | 26.40 | No |
| 898f3bc4-6d38-4e1b-8f96-a26441e93d4d | JL Traineeship | DeGroFi 591891 | Batafiets | bat-101 | Purchase Book | Fixed coding | Mar 06, 2026 16:29 | Mar 07, 2026 06:52 | 14.38 | Yes |