Document-wise SLA Report
Total Documents
653
With complete SLA dataWithin SLA
511
Processed within 24 hoursSLA Compliance
78.25%
Overall compliance rateAvg Processing Time
16.95 hrs
Average turnaround time
Showing 1 to 25 of 653 documents
| File ID | Client Name | Admin Name | Contact Name | Invoice Number | Doc Type | Coding Rule | Received Date | ICAP Completed Date | Processing Time (hrs) | Within SLA |
|---|---|---|---|---|---|---|---|---|---|---|
| 7d897208-a972-4e5a-91a7-f9c202fb634c | Message To The Moon B.V. | Carrier2.Network B.V. | Message To The Moon | 2025236188 | Miscellanies | Fixed coding | Jan 31, 2026 08:18 | Feb 01, 2026 21:40 | 37.36 | No |
| fcb568a1-2983-48ca-98ed-45456a21a7b0 | Message To The Moon B.V. | Qupra Wholesale | XLFiber | xl/20251130 | Miscellanies | Fixed coding | Jan 31, 2026 08:16 | Feb 01, 2026 21:40 | 37.40 | No |
| c370f186-ad89-45f5-b772-97a1738d700c | Message To The Moon B.V. | Qupra Wholesale | XLFiber | xl/20250930 | Miscellanies | Fixed coding | Jan 31, 2026 08:16 | Feb 01, 2026 00:01 | 15.76 | Yes |
| 27f71e28-fa64-4c3f-ab32-0056379ea426 | Message To The Moon B.V. | Qupra Wholesale | XLFiber | xl/20250831 | Miscellanies | Fixed coding | Jan 31, 2026 08:16 | Feb 01, 2026 21:40 | 37.39 | No |
| 93cb55fe-4c8d-404a-afa2-eccce46977a3 | Message To The Moon B.V. | Qupra Wholesale | XLFiber | xl/20250731 | Miscellanies | Fixed coding | Jan 31, 2026 08:16 | Feb 01, 2026 21:39 | 37.39 | No |
| 9dcc8de3-7911-4b9c-b76f-94a4663c617b | Message To The Moon B.V. | Qupra Wholesale | XLFiber | xl/20251031 | Miscellanies | Fixed coding | Jan 31, 2026 08:16 | Feb 01, 2026 21:39 | 37.39 | No |
| ff6a9c4a-30f8-4da4-aaa9-2d2661855a40 | Message To The Moon B.V. | Carrier2.Network B.V. | Qupra wholesale b.v. | ic2025802176 | Miscellanies | Fixed coding | Jan 31, 2026 08:10 | Feb 01, 2026 21:39 | 37.48 | No |
| ec35a248-29a8-473d-86c9-95be817fafc8 | Message To The Moon B.V. | Carrier2.Network B.V. | Qupra wholesale b.v. | ic2025801964 | Miscellanies | Fixed coding | Jan 31, 2026 08:10 | Feb 01, 2026 21:39 | 37.48 | No |
| dafa6274-17c4-4b0c-b33f-db9e2017b695 | Message To The Moon B.V. | Carrier2.Network B.V. | Qupra wholesale b.v. | ic2025801963 | Miscellanies | Fixed coding | Jan 31, 2026 08:10 | Feb 01, 2026 21:38 | 37.48 | No |
| de139e64-bec5-4a92-9980-301433c9ba37 | Message To The Moon B.V. | Qupra Wholesale | Miscellanies | Jan 31, 2026 07:13 | Feb 01, 2026 00:06 | 16.88 | Yes | |||
| 92a234e6-53ab-4f03-bb7a-59c72c602851 | Message To The Moon B.V. | Qupra Wholesale | Pipedrive OU | 201-00282270 | Purchase Book | Fixed coding | Jan 30, 2026 21:57 | Feb 01, 2026 19:39 | 45.70 | No |
| 05e75657-b061-4e95-8f6f-bb08aff30f0a | Message To The Moon B.V. | Message To The Moon | Postbode B.V. | 26700556 | Purchase Book | Fixed coding | Jan 30, 2026 19:41 | Feb 01, 2026 19:35 | 47.89 | No |
| 5c1603ae-2dbe-4638-b232-e0cd48a0f6c1 | Message To The Moon B.V. | Carrier2.Network B.V. | Miscellanies | Jan 30, 2026 13:36 | Feb 01, 2026 00:04 | 34.47 | No | |||
| e3ed7afd-5f8c-4010-aeaf-2230ab856818 | Message To The Moon B.V. | Message To The Moon | Verifone payments bv dba 2checkout | bv100445912 | Miscellanies | Fixed coding | Jan 30, 2026 08:53 | Jan 31, 2026 23:49 | 38.93 | No |
| ffb418e3-1531-4367-a756-71b977c06f64 | Message To The Moon B.V. | Qupra Wholesale | Miscellanies | Jan 30, 2026 08:41 | Feb 01, 2026 00:02 | 39.35 | No | |||
| ea7ea4e3-37f5-46b7-8bf4-d5467b1a958b | Message To The Moon B.V. | Qupra Wholesale | Miscellanies | Jan 30, 2026 08:41 | Jan 31, 2026 23:48 | 39.12 | No | |||
| 895067d1-50cc-4fb6-a798-bd51d48a2496 | Message To The Moon B.V. | Qupra Wholesale | Miscellanies | Jan 30, 2026 08:41 | Jan 31, 2026 23:48 | 39.12 | No | |||
| 502fe1dd-7b0f-4c60-8db0-588c16fbde44 | Message To The Moon B.V. | Qupra Wholesale | HoVoTech | f8701 | Miscellanies | Fixed coding | Jan 30, 2026 04:39 | Jan 30, 2026 15:07 | 10.47 | Yes |
| 33324ae8-992d-48a0-ae01-c0d773cf3559 | Message To The Moon B.V. | Qupra Wholesale | HoVoTech | f8773 | Miscellanies | Fixed coding | Jan 30, 2026 04:38 | Jan 30, 2026 16:11 | 11.54 | Yes |
| 7498a2ba-4d9b-49bf-b7a6-ad416b4d3278 | Message To The Moon B.V. | Qupra Wholesale | INGRAM MICRO Global Services BV | 2026sinl0001049 | Purchase Book | Fixed coding | Jan 29, 2026 21:34 | Jan 30, 2026 18:38 | 21.08 | Yes |
| ca48206d-fe28-4587-bfef-2579d7f6f747 | Message To The Moon B.V. | Message To The Moon | Mac3park larserpoort b.v. | 25500801 | Miscellanies | Fixed coding | Jan 29, 2026 18:45 | Jan 30, 2026 11:57 | 17.19 | Yes |
| 7a192c22-9663-439a-a4bc-cfe8319d6eaf | Message To The Moon B.V. | Carrier2.Network B.V. | Miscellanies | Jan 29, 2026 18:41 | Jan 30, 2026 15:16 | 20.58 | Yes | |||
| 0c6d4c94-4e5c-4b5b-a176-6c91beed4940 | Message To The Moon B.V. | Carrier2.Network B.V. | Grenkefinance n.v. | 0000050472/2026 | Miscellanies | Fixed coding | Jan 29, 2026 17:58 | Jan 30, 2026 18:35 | 24.61 | No |
| f2672b53-8324-4ed3-9931-94a854bd8bcc | Message To The Moon B.V. | Carrier2.Network B.V. | Grenkefinance n.v. | 0000050473/2026 | Miscellanies | Fixed coding | Jan 29, 2026 17:58 | Jan 30, 2026 18:32 | 24.57 | No |
| 7a6863ba-9f49-4fc6-a124-2911421a395d | Message To The Moon B.V. | Qupra Wholesale | Szuh - Tech | 2026003 | Miscellanies | Fixed coding | Jan 29, 2026 15:10 | Jan 30, 2026 12:20 | 21.18 | Yes |