Document-wise SLA Report - Pmt

Leave Management

My Leaves Apply for Leave Leave Calendar

Task Management

My Tasks My Kanban Tasks by Me View Tasks Create Task Time Logs

Product Backlog

View Backlog Backlog Kanban My Watchlist Add Item Discussions Milestones

Planning

On floor - statuswise Releases Status Transition

View Estimates Detailed Planning

Brainstorm Planning Resource Calendar Capacity Planning Burndown Chart

Issues

View Issues Issue Overview Report Issue My Issues

SLA

SLA Dashboard Volume Analysis Filetype-wise Analysis Clientwise Report Monthly SLA Density Day Hourly Info All Data Raw Data Upload Data Data Diagnostics

Tech Support

View Tickets Create Ticket New Tickets My Tickets Open Tickets Urgent Tickets

Reports

Project Status Report Weekly Status Report

Consumption Report Time Logs Report Resource Availability Release Calendar Release Report Status and Consumption

Tools

Translation Generator Share One Time Text

Settings

Users UI Roles Teams Clients Manage Holidays Checklist Templates Mail Subscriptions

Test Case Management

View Test Cases Create Test Case Bulk Create Active Test Cases My Test Cases Critical Test Cases Execution Dashboard

Requirement Management

View Requirements Create Requirement Bulk Create Draft Requirements Under Review Approved Requirements My Requirements Critical Requirements Traceability Matrix

Document-wise SLA Report

Back to Clientwise Report

Previous Month

January 2026 Test

Next Month

Total Documents

2

With complete SLA data

Within SLA

2

Processed within 24 hours

SLA Compliance

100.00%

Overall compliance rate

Avg Processing Time

0.16 hrs

Average turnaround time

Showing 1 to 2 of 2 documents

File ID	Client Name	Admin Name	Contact Name	Invoice Number	Doc Type	Coding Rule	Received Date	ICAP Completed Date	Processing Time (hrs)	Within SLA
4e853266-9f5f-42f0-b18c-2fd197adea59	Test	CRONUS NL	Belgium Sup 11012026	BelgiumcontactNR	Sales Book	Fixed coding	Jan 11, 2026 06:53	Jan 11, 2026 07:04	0.18	Yes
8d269923-2b16-4e9c-83b3-072979ac7b5d	Test	CRONUS NL	Oa administratieve diensten ii b.v.	NR_ExportPurchase	Purchase Book	Item coding	Jan 11, 2026 06:52	Jan 11, 2026 07:00	0.14	Yes